Reply to every DM, comment, mention · On autopilot
Socialpuff

Socialpuff

Mithtech's chat-marketing SaaS replaces ManyChat + Buffer + Mailchimp with one workspace: unified inbox across IG / FB / WhatsApp / Email, no-code automation, and a chat-first store with Razorpay / Stripe / UPI checkout.

Get SocialpuffLive demoWhatsApp us
Visit upstream

Open-source · Source-owned · You keep the stack

Broadcast · #BR-1042
May Offer · 1,240 contacts
Template preview
Hi {{name}} 👋 we're rolling out 12% off on all 2BHK bookings till May 31. Reply YES to schedule a site visit.
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Cloud APITemplate approvedDPDP-compliant
8
Platforms scheduled
IG · FB · X · LinkedIn · YT · TikTok · Pinterest · Threads
₹999
Starter / month
2k subs · no credit card trial
10 min
Setup
Self-serve · live in minutes
White-label
On Agency plan
Resell to your own clients

What it does

Meet every Socialpuff surface.

Click through to see how each piece works on a real Mithtech-deployed customer workload.

DMs, comments, mentions — all platforms — one feed.

Stop tab-switching between Meta Inbox, Instagram, WhatsApp, and email. Every inbound interaction lands in one feed with the source platform clearly labelled. Reply from one workspace; the message goes back through the right channel.

  • DMs · comments · mentions across IG · FB · WhatsApp · Email · 8 platforms
  • Auto-ranked by urgency: response SLA + sentiment + customer value
  • Team assignment + canned responses + tagging
  • Bot handles common questions; humans handle exceptions
Inbox/Unified · all platforms · last 24h
AI on
MB
Inbox
47
unread
Today
312
interactions
Auto-replied
184
59%
Avg reply
1m 12s
p50
One feed · every platform · ranked by urgency
All DMs · Comments · Mentions
AK
Anitha K.
@anitha_k
Sliding in to ask if you ship to Bengaluru ⏰
DM
2m
PP
Polemarch Partner
@polemarch
Where can I track the Razorpay link from yesterday?
DM
4m
RB
Raj B.
rajb22
@risitex link in bio please 🙏
Comment
14
5m
SA
Sara A.
@sara.almakt
Loved the new vendor portal demo!
Mention
38
8m
KS
Krishnan Steel
krishnan.steel
Is your manufacturing kit available in Saudi?
DM
12m
auto ✦
VK
Vinod K.
vinod_motorworks
How do I pay using UPI?
DM
15m
auto ✦
HM
Hospital Mgmt buyer
marketing@
Can I see the discharge-summary template module?
DM
22m
JS
JustSigns
justsigns.in
Brilliant ERP integration — recommended you to a friend
Comment
22
28m
Unified feed — DMs · comments · mentions across IG · FB · WhatsApp · Email.184 auto-replied this hour

Live unified feed · 47 unread · 59% auto-handled · 1m 12s avg reply

A day in the life

How Socialpuff runs end-to-end.

Scroll through a real-world journey. The mockup on the right advances with you.

1

1. Sign up at socialpuff.in.

Free trial, no credit card. Tenant provisioned in seconds with a sandbox you can play with.

2

2. Connect your platforms.

OAuth into Instagram (via Meta Business), Facebook, WhatsApp Business, X, LinkedIn, YouTube, TikTok, Pinterest, Threads. Pick the ones you actually use.

3

3. Wire your first comment-to-DM flow.

Pick a keyword set, draft the auto-reply, attach a product or content asset. Mithtech's flow templates cover the most-used 12 patterns.

4

4. Pick a plan.

Starter ₹999 (2k subs), Growth ₹2,999 (25k subs), Agency ₹7,999 (unlimited + white-label). Upgrade anytime.

5

5. Watch the inbox stop ringing.

Most customers cut response time by 60–80% in the first week. Bot handles repeat questions; you handle the hot opportunities.

integration.ts
1"color:#6b7280">// Frappe Cloud webhook → Polygin
2"color:#c4b5fd">const lead = "color:#c4b5fd">await "color:#00aaff">frappe.getDoc("Lead", id);
3
4"color:#c4b5fd">await "color:#00aaff">polygin.broadcast({
5  template: "site_visit_reminder",
6  audience: { tag: "polemarch-2bhk" },
7  variables: { name: lead.first_name },
8});
9
10"color:#6b7280">// Replies sync back to Frappe CRM automatically.

Compare

Socialpuff vs the alternatives

Honest, side-by-side. No “leading” claims — just what each option does and what it costs.

Capability
SocialpuffThis product
ManyChat Pro
Chatfuel + Buffer + Mailchimp
Hootsuite + Sprout
Unified inbox (all DMs + comments)
Yes
Partial
no (3 tools)
Partial
Monthly @ 10k subscribers
₹2,999
₹4–9k
₹8–18k stack
₹6–14k
Chat-first store + checkout
built-in
via app
No
No
Comment-to-DM automation
built-in
Yes
Partial
No
8-platform post scheduling
Yes
No
via Buffer
Yes
Email + SMS broadcasts
built-in
via Zapier
via Mailchimp
No
White-label (resell)
Agency tier
Agency tier
No
Enterprise quote
India-native (UPI / DPDP)
Yes
Partial
Partial
No

Pricing reflects publicly-advertised plans (May 2026). Stack alternatives include vendor and app subscription costs combined.

Stack savings

How much you save by replacing ManyChat + Buffer + Mailchimp.

Move the sliders. Numbers update live. Final price comes after a free 30-min audit.

10,000subs
100200,000

Total subscriber count across all platforms. Socialpuff tiers: 2k / 25k / unlimited.

Live estimate
Estimated monthly savings
₹15k – ₹32k
vs ManyChat + Buffer + Mailchimp stack at 10,000 subscribers
Annual savings
₹1.8L – ₹3.8L
  • •ManyChat Pro + Buffer Team + Mailchimp Standard combined: ₹1.5k–₹85k/mo at this volume
  • •Socialpuff replaces all three for ₹2,999/mo
  • •White-label on the Agency plan — resell to your own clients
  • •Free trial · no credit card · cancel anytime
Lock in this scope

Audit is free · No credit card · No sales pressure

D2C brands + agencies on Socialpuff

Across India + GCC

Risitex D2C
Spice Exports
Futura Sinks
Polemarch

FAQ

Real questions about Socialpuff.

Things prospects actually ask us in the first 30-min call. Click to expand.

Get Socialpuff running in weeks, not quarters.

A 30-min audit. Honest scope. We deploy on infrastructure you own — source, data, runtime stay with you.

Get Socialpuff deployedWhatsApp us

Open-source · Source-owned · You keep the stack