CRM · Open-source
Smartflo

Smartflo

Tata Cloud Telephony — Mithtech Integrates, Tata Bills You Directly

Upstream project

Open-source · Source-owned · You keep the stack

Lead · LEAD-2026-0432
PS
Priya Sharma
priya.s@example.com · +91 98xxx 47xx2
Qualified
Source
WhatsApp
Project
Polemarch · 2BHK
Owner
Sales · Bengaluru
Activity timeline
Today 12:42
WhatsApp · 'Site visit booked'
wa
Today 12:35
Broadcast 'May Offer' delivered
br
Today 12:18
AI bot · qualified intent
ai
Today 11:50
Lead created from WhatsApp inbound
lk
Yesterday
Brochure downloaded · Polemarch
dl
7+
Capabilities shipped
Smartflo configured for crm
2–5 weeks
Typical go-live
From kickoff to Smartflo in production
100%
Source-owned
Smartflo on infrastructure you own
24/7
Mithtech support
Optional managed crm ops

What it does

What can Smartflo do?

Every Smartflo capability MithTech configures, on a real deployed customer workload.

Tata Tele Business Services Product — Subscription Paid Directly to Tata

Subscription Paid Directly to Tata

Lead · LEAD-2026-0432
PS
Priya Sharma
priya.s@example.com · +91 98xxx 47xx2
Qualified
Source
WhatsApp
Project
Polemarch · 2BHK
Owner
Sales · Bengaluru
Activity timeline
Today 12:42
WhatsApp · 'Site visit booked'
wa
Today 12:35
Broadcast 'May Offer' delivered
br
Today 12:18
AI bot · qualified intent
ai
Today 11:50
Lead created from WhatsApp inbound
lk
Yesterday
Brochure downloaded · Polemarch
dl

A day in the life

How does Smartflo work?

How MithTech takes Smartflo from scope to production — the mockup advances as you scroll.

1

Audit & scope

Indian and GCC inside-sales teams, inbound support centres, BPO operations, and multi-location retail chains use Smartflo (or equivalent — Exotel, Knowlarity, MyOperator) as their cloud-PBX layer, with Mithtech-developed integration wiring it into the rest of their stack: every inbound call creates or updates a Frappe CRM / ERPNext contact record with recording + duration + disposition, outbound click-to-call from the CRM dials through Smartflo with automatic call-logging, missed-call events trigger lead-assignment workflows, and IVR selections route to the correct ERPNext team queue. A free 30-minute call maps where Smartflo pays back inside year one and locks the scope — with an honest read on where Smartflo doesn't fit.

2

Deploy on your infrastructure

MithTech stands Smartflo up on infrastructure you own — your cloud or servers, with Indian data residency. Your Smartflo source code, schemas, and operational keys stay with you.

3

Customise & integrate

We connect Smartflo to the tools (including ERPNext, Frappe CRM, Smartflo) and tailor fields, roles, and crm workflows so Smartflo matches how your team actually works.

4

Train & roll out

Every team that will use Smartflo gets onboarding and documentation written for your tenant, and MithTech stays on the support thread through the first 30 days of Smartflo go-live.

5

Operate & evolve

Optional managed operations keep Smartflo monitored, patched, and upgraded as its crm roadmap moves — with Smartflo you pay only for what you use.

Lead · LEAD-2026-0432
PS
Priya Sharma
priya.s@example.com · +91 98xxx 47xx2
Qualified
Source
WhatsApp
Project
Polemarch · 2BHK
Owner
Sales · Bengaluru
Activity timeline
Today 12:42
WhatsApp · 'Site visit booked'
wa
Today 12:35
Broadcast 'May Offer' delivered
br
Today 12:18
AI bot · qualified intent
ai
Today 11:50
Lead created from WhatsApp inbound
lk
Yesterday
Brochure downloaded · Polemarch
dl

Compare

Smartflo vs the alternatives

Honest, side-by-side. No “leading” claims — just what each option does and what it costs.

Capability
Smartflo (Mithtech-deployed)This product
Salesforce / Zoho / HubSpot
DIY open-source
Status quo
Source code ownership
Yes
No
Yes
Per-seat / per-message fees
No
Yes
No
Implementation timeline
2–5 weeks
8–24 weeks
4–26 weeks
Customisation depth
Full
Partial
Full
Operational support
Mithtech 24/7
Vendor SLA
DIY
Indian data residency
Yes
Partial
Yes
Single-vendor lock-in
No
Yes
No

How MithTech-deployed Smartflo compares to Salesforce / Zoho / HubSpot for indian and GCC inside-sales teams, inbound support centres, BPO operations, and multi-location retail chains use Smartflo (or equivalent — Exotel, Knowlarity, MyOperator) as their cloud-PBX layer, with Mithtech-developed integration wiring it into the rest of their stack: every inbound call creates or updates a Frappe CRM / ERPNext contact record with recording + duration + disposition, outbound click-to-call from the CRM dials through Smartflo with automatic call-logging, missed-call events trigger lead-assignment workflows, and IVR selections route to the correct ERPNext team queue. Specifics confirmed during the Smartflo audit.

Savings estimator

Estimate your savings with Smartflo.

Move the sliders. Numbers update live. Final price comes after a free 30-min audit.

25users
5500

How many people use Smartflo day-to-day — we compare that against Salesforce / Zoho / HubSpot per-seat pricing.

Live estimate
Estimated monthly savings
₹3k₹56k
vs proprietary SaaS at 25 users
Annualised savings
₹33k₹6.8L
  • Proprietary SaaS in this category typically charges ₹600–₹2,400 / user / month
  • You pay infrastructure + Mithtech managed-ops; no per-seat ceiling
  • Setup is a one-time investment; savings compound from year 2 onward
  • Final scope locked in a free 30-min audit
Lock in this scope

Audit is free · No credit card · No sales pressure

FAQ

Frequently asked questions about Smartflo

Things prospects actually ask us in the first 30-min call. Click to expand.

Get Smartflo running in weeks, not quarters.

A 30-min audit. Honest scope. We deploy on infrastructure you own — source, data, runtime stay with you.

Open-source · Source-owned · You keep the stack