Modern open-source CRM · AGPL-3.0 · v1.69.1 weekly
Frappe CRM

Frappe CRM

Mithtech deploys and operates Frappe CRM with Exotel + WhatsApp + Meta Ads wired in. Native ERPNext integration — deals become invoices in the same DB. Source-owned, India-resident, no per-user fee.

Upstream project

Open-source · Source-owned · You keep the stack

Lead · LEAD-2026-0432
PS
Priya Sharma
priya.s@example.com · +91 98xxx 47xx2
Qualified
Source
WhatsApp
Project
Polemarch · 2BHK
Owner
Sales · Bengaluru
Activity timeline
Today 12:42
WhatsApp · 'Site visit booked'
wa
Today 12:35
Broadcast 'May Offer' delivered
br
Today 12:18
AI bot · qualified intent
ai
Today 11:50
Lead created from WhatsApp inbound
lk
Yesterday
Brochure downloaded · Polemarch
dl
2.6k★
GitHub stars
v1.69.1 · released weekly
3–8 weeks
Structured phases
incl. data migration + integrations
70%
TCO saved at 10u
vs HubSpot Pro over 3 years
AGPL
License
Self-host friendly

What it does

What can Frappe CRM do?

Every Frappe CRM capability MithTech configures, on a real deployed customer workload.

Pipeline that your sales team will actually keep up to date.

Drag-drop Kanban board across your stages: Qualification → Demo → Proposal → Closing. Cards link to contacts, organisations, activities, quotations. Saved views per rep / territory / pipeline. Stuck deals auto-surface in the right rail; weighted forecast updates in real-time as deals move.

  • Drag-drop Kanban with custom stages per pipeline
  • Saved + shared views (per rep / territory / product line)
  • Weighted forecast updates as deals move stage
  • Bulk actions: reassign owner, change stage, tag, archive
fFrappe
Search or type a command (Ctrl+G)
MB
CRMOpportunities · PipelineMay 2026 forecast
19 opps · ₹55.6L weighted
Qualification
8 opps · ₹18.4L
₹18.4L
weighted
OPP-0421
Krishnan Steel · ERPNext + GST
Anitha K.
₹6.4L
20%
RS
2d in stage
OPP-0419
Bhardwaj Polymers · Inventory
Raj B.
₹3.2L
15%
RS
3d in stage
OPP-0417
Kumar Auto · ERP starter
Vinod K.
₹2.8L
20%
MB
5d in stage
Demo
5 opps · ₹14.2L
₹14.2L
weighted
OPP-0414
Al-Maktoum Trading · UAE VAT
Sara A.
₹4.4L
40%
MB
7d in stage
OPP-0411
Spice Exports · multi-currency
Deepa T.
₹3.8L
40%
RS
11d in stage
Proposal
4 opps · ₹22.8L
₹22.8L
weighted
OPP-0406
Risitex · ERPNext Phase 2
Priya S.
₹9.4L
65%
MB
14d in stage
OPP-0404
Jabbar Construction · multi-entity
Mohammed J.
₹6.8L
60%
RS
16d in stage
OPP-0401
Polemarch · BI dashboards
Naveen
₹4.2L
70%
PS
18d in stage
Closing
2 opps · ₹14.6L
₹14.6L
weighted
OPP-0398
Justsigns · ERPNext renewal
Sunil
₹8.2L
85%
MB
21d in stage
OPP-0397
Futura Sinks · Insights expansion
Anand
₹6.4L
90%
PS
22d in stage

Mithtech own pipeline · 19 opps · ₹70L weighted · May 2026

A day in the life

How does Frappe CRM work?

How MithTech takes Frappe CRM from scope to production — the mockup advances as you scroll.

1

1. Audit your pipeline mess.

Free 30-min: which CRM you're on now, how many users, what integrations matter, where data lives, and what's the cost trigger (per-seat ceiling, contract renewal, sync breakage).

2

2. Deploy + design pipeline stages.

Frappe CRM on your infrastructure (Mithtech's reference architecture deploys in 1 week). Stage definitions, custom fields, role-based field permissions, saved views per team — locked in discovery.

3

3. Migrate from HubSpot / Salesforce / Zoho.

Field mapping + deduplication + staged import. Contacts → orgs → deals → activities with timestamp preservation. Typical 5k–50k record migration adds 2–4 weeks.

4

4. Wire Exotel + WhatsApp + Meta Ads.

Exotel click-to-call + recording + disposition workflow. Polygin WhatsApp two-way. Meta Lead Ads form sync with auto-enrichment via n8n. Each ~1–3 days.

5

5. Connect ERPNext + go-live.

Native bridge to ERPNext so closed deals post Sales Orders + Invoices in the same DB. Train your team. Mithtech on the support thread for 30 days.

Lead · LEAD-2026-0432
PS
Priya Sharma
priya.s@example.com · +91 98xxx 47xx2
Qualified
Source
WhatsApp
Project
Polemarch · 2BHK
Owner
Sales · Bengaluru
Activity timeline
Today 12:42
WhatsApp · 'Site visit booked'
wa
Today 12:35
Broadcast 'May Offer' delivered
br
Today 12:18
AI bot · qualified intent
ai
Today 11:50
Lead created from WhatsApp inbound
lk
Yesterday
Brochure downloaded · Polemarch
dl

Compare

Frappe CRM vs the alternatives

Honest, side-by-side. No “leading” claims — just what each option does and what it costs.

Capability
Frappe CRM (Mithtech)This product
HubSpot Sales Pro
Salesforce Sales Cloud
Zoho CRM Plus
Per-user fee
No
Yes
Yes
Yes
Monthly cost at 20 users
₹4–22k
₹80k–₹1.5L
₹1.3–1.7L
₹80k
India-native dialler (Exotel)
built-in
via Aircall
via RingCentral
via partner
Native WhatsApp two-way
via Polygin
Partial
via Twilio
Partial
ERPNext same-DB integration
Yes
No
No
No
Source-owned + self-host
Yes
No
No
No
Custom Doctype extensions
yes (Frappe)
limited
Apex / SOQL
limited
Vendor lock-in
No
Yes
Yes
Yes

Pricing reflects publicly-advertised India plans (May 2026, ₹/USD ~83). Self-host CRM = Mithtech-managed hosting on AWS / Oracle Cloud.

Frappe CRM savings

How much you save vs Salesforce / HubSpot per month.

Move the sliders. Numbers update live. Final price comes after a free 30-min audit.

20users
3250

Salesforce / HubSpot Sales Pro both charge per user per month. Frappe CRM doesn't.

Live estimate
Estimated monthly savings
₹63k₹1.5L
vs Salesforce / HubSpot Sales Pro at 20 users
3-year savings
₹22.5L₹52.3L
  • Salesforce Sales Cloud Professional ≈ ₹4,000–₹7,500 per user per month
  • Frappe CRM is AGPL-3.0 — no per-user fee, no per-record cap
  • Native plug-in to ERPNext (one DB), Polygin WhatsApp, Smartflo telephony, Mautic
  • Setup includes pipeline design, data import, role configuration
Lock in this scope

Audit is free · No credit card · No sales pressure

Frappe CRM in production

Mithtech-implemented · India + GCC

Vulcan Group
Chandorkar Tech
Risitex
Polemarch

FAQ

Frequently asked questions about Frappe CRM

Things prospects actually ask us in the first 30-min call. Click to expand.

Get Frappe CRM running in weeks, not quarters.

A 30-min audit. Honest scope. We deploy on infrastructure you own — source, data, runtime stay with you.

Open-source · Source-owned · You keep the stack

Not sure where to start?

Know your budget? Plan your Frappe CRM stack.

Three minutes, no signup wall. We ask about your sector, team size, compliance, urgency — and your budget — and recommend a full open-source stack across ERP, commerce, CRM and marketing, with a cost band and a go-live timeline you can download as a PDF proposal. If you already know your number, share it and we will pick the highest-value task that fits.

No email required. The PDF is yours to keep.