Question 1

Can ERPNext track RERA-registered projects and unit inventory in India?

Accepted Answer

Yes. You model each RERA-registered project, tower, and unit as stock so availability is always live — you can see exactly which flats are available, blocked, booked, or registered, and against which RERA registration number. When a unit is blocked on an EOI or booking, it drops out of the available count automatically, which ends the double-booking problem that spreadsheets create across a busy sales team.

Question 2

How do you manage the booking pipeline from EOI to registration?

Accepted Answer

The pipeline runs as defined stages — enquiry, site visit, expression of interest (EOI) with token, allotment, agreement, and registration. Each stage carries its own document checklist (PAN, Aadhaar, KYC, allotment letter, agreement for sale) and payment trigger, so a coordinator can see at a glance which bookings are stuck waiting on KYC, a cheque, or a signature, instead of chasing status over WhatsApp.

Question 3

Can it handle channel partner and broker brokerage payouts?

Accepted Answer

Yes. Every lead is tagged to its source — direct, channel partner, or broker — so attribution survives all the way to booking. Brokerage is calculated as a slab or percentage of the deal value and raised as a payable only when the milestone you define is met (typically registration or a collection threshold), so partners are paid on the right deals without a separate spreadsheet reconciliation each month.

Question 4

How are construction-linked-plan (CLP) collections and demand letters handled?

Accepted Answer

For under-construction inventory you set a construction-linked payment schedule against each unit — on booking, on slab completion, on possession. The system raises demand letters automatically as each construction stage is marked complete, tracks receipts against them, and flags overdue instalments so your collections team works from a live ageing report rather than a manual follow-up list.

Question 5

Does it account for GST on under-construction property and stamp duty?

Accepted Answer

Yes. Sales of under-construction units attract GST while ready-to-move (post-completion-certificate) units do not, and ERPNext's India tax templates let you apply the correct treatment per unit and generate compliant invoices. Stamp duty and registration charges are captured as line items on the cost sheet, so the customer's total outflow — base price, floor-rise, PLC, GST, stamp duty, registration — is transparent on a single document.

Question 6

How is the cost worked out?

Accepted Answer

There is no per-user licence on ERPNext or Frappe CRM, so adding sales staff, coordinators or channel-partner logins does not raise a software bill. You pay for implementation, scoped by projects, the booking stages you run, integrations (portals, payment, e-sign) and data migration, plus hosting and support. The scope and price are written down before work starts.

Question 7

What decides the timeline, and can we move our existing bookings?

Accepted Answer

The number of projects and towers, how your booking stages and cost sheets are structured, and how much history moves across. Existing units, bookings, receipts and channel-partner records are migrated and reconciled before cut-over, so collections continue without a gap.

Question 8

Do I own my client and lead data, or does the vendor?

Accepted Answer

With open-source, self-hosted software you own your buyer, booking, and channel-partner data completely — it lives on infrastructure you control, not a vendor's cloud. This matters in real estate, where your lead list and booking pipeline are the business. You can export everything, move providers, and never risk a vendor locking or losing your relationships.

Function	What the system does
Unit inventory	Live availability per unit — available, blocked, booked, registered — across every tower and project.
Booking pipeline	Enquiry → site visit → EOI/token → allotment → agreement → registration, each with its own checklist.
Cost sheet	Base price, floor-rise, PLC, GST, stamp duty and registration on one transparent document.
CLP collections	Construction-linked demand letters raised on slab completion, with receipts and overdue ageing.
Channel partners	Source-tagged leads and milestone-based brokerage payouts, reconciled automatically.
Compliance	RERA registration numbers per project and correct GST treatment for under-construction vs ready units.

From enquiryto handover,on one ledger.

From first enquiry to key handover.

Listing central

Agent CRM

Agreement workflows

Sales & collections view

Listings, pipeline and follow-up.

Listing portal

Sales pipeline

Nurture campaigns

Designed around the workflow in scope.

Your buyers and bookings stay yours.

What a real estate developer or agency actually needs to track

Real estate software in India: questions buyers ask

See the work, then try it

See it live

A chat becomes a won deal

An Instagram message becomes a sale

A complaint, owned and closed

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