Frappe's partner programme has one ladder of five tiers: Entry, Emerging, Bronze, Silver and Gold. "Certified" is not a tier; it is the entry condition every partner meets first. Each step up needs more Frappe Cloud revenue and more certified staff, and from Bronze up an audited process level. None of it tells you whether a firm suits your project.
Short answer
As of 12 October 2026, Frappe's tiers run Entry, Emerging, Bronze, Silver and Gold. Each has a monthly Frappe Cloud revenue target (from $100 at Entry to $7,500 at Gold), a minimum number of certified consultants (two, rising to four at Gold) and, from Bronze up, a Partner Maturity Model level (3, 4 and 5). "Certified partner" means a firm met the entry conditions, not a rank.
If you are shortlisting ERPNext firms, the badges on their websites will confuse you fast. One calls itself "certified", another "Gold", a third "official". They are not interchangeable. I lead ERPNext and Frappe implementations at MithTech, a team of Frappe specialists in Bengaluru, and I have read Frappe's partner documentation so you do not have to. MithTech is not a Frappe partner at any tier; the reason is here. The tier tells you how much a firm's clients host on Frappe Cloud and whether its process passed Frappe's audit. It does not tell you whether that firm will scope your project honestly or stay after go-live, which matters more.
What are the Frappe and ERPNext partner tiers?
Frappe runs one partner programme with five tiers, set out in its published plans. These were the figures on 12 October 2026; Frappe says the targets rise each year, so check the page before you rely on them.
| Maturity level | ||||
|---|---|---|---|---|
| Entry | ₹10,000 / $100 | 2 | — | 10% |
| Emerging | ₹30,000 / $350 | 2 | — | 10% |
| Bronze | ₹63,000 / $750 | 2 | 3 | 15% |
| Silver | ₹2,50,000 / $3,150 | 3 | 4 | 20% |
| Gold | ₹6,30,000 / $7,500 | 4 | 5 | 25% |
Certification underpins the whole structure. Frappe requires partners to employ full-time staff who hold complete ERPNext or Frappe Framework certifications from Frappe School; single-module and associate-level certificates do not count. So "certified Frappe partner" means a firm that cleared the entry bar. It says nothing about which of the five tiers it holds.
Skimmable summary: five tiers, each with a Frappe Cloud revenue target, a minimum of certified staff and, from Bronze up, a maturity level; "certified" is the entry bar for all of them.
What does "certified Frappe partner" actually mean?
It means a firm met Frappe's three entry conditions. Frappe's partner guide asks for a registered IT services company that can be verified through its website, at least two full-time team members with complete ERPNext or Frappe Framework certifications, and existing customers "amounting to more than $100 per month on Frappe Cloud". There is no annual fee: Frappe removed its earlier $1,450 fee.
So read "certified partner" as confirmation of the floor: a real company, certified people and live Frappe Cloud customers. That is useful, because it filters out firms with no verifiable link to Frappe. But it does not separate an Entry-tier newcomer from a Gold-tier firm. For that, check the directory listing rather than the marketing copy.
Skimmable summary: "certified" means a registered company, two fully certified staff and over $100 a month of client spend on Frappe Cloud; it confirms the floor, not the tier.
How does a partner reach Silver or Gold?
Through revenue and an audit. Frappe's Silver tier documentation sets the bar at "Monthly recurring revenue of $3150 / INR 2,50,000 or above on Frappe Cloud", counting directly and indirectly billed accounts, plus a "PMM Score of 4 or above". The audit must start at least 60 days before the planned upgrade. Gold needs the higher revenue target and maturity level 5; Bronze needs level 3.
The Partner Maturity Model has five levels. Level 1 is a partner that is not product-certified; level 2 has defined processes for sales, implementation and support; level 3 follows them and tracks metrics on a dashboard; level 4 takes corrective action on those metrics every week; level 5 takes preventive action. Frappe's team audits partners, usually visiting at least once a year.
For buyers, that makes the top tiers a real signal of process discipline. It does not show that a firm is strong in your industry or free for your timeline. Process maturity and fit for your project are different questions.
Meet the entry conditions
Register the company, certify at least two full-time staff fully, and have customers spending over $100 a month on Frappe Cloud.
Grow Frappe Cloud revenue
Reach each tier's monthly revenue target, which lifts a partner through Entry, Emerging and Bronze.
Start the maturity audit
Request the Partner Maturity Model audit at least 60 days before the intended upgrade, so Frappe's team can review the partner's processes.
Pass the required level
Reach level 3 for Bronze, level 4 for Silver or level 5 for Gold, with the certified staff that tier needs.
Skimmable summary: from Bronze up, each tier needs its revenue target and a passed maturity audit, level 3, 4 or 5; the audit shows process discipline, not fit for your project.
Do higher-tier partners cost more or deliver better?
Tier does not set your price, and it does not guarantee a better outcome. ERPNext is free and open source under GPL-3.0, so no partner sells a software licence. You pay for implementation, custom work and support, and every firm prices that on its own. A Gold firm is not obliged to charge more, and an Emerging firm is not obliged to charge less.
Where tier helps is as a filter. Benefits grow with tier: the Frappe Cloud discount rises from 10% to 25%, and Entry and Emerging listings show only a name and location. A higher-tier partner has passed more scrutiny. But a focused rollout often runs well with a smaller firm that gives your account senior attention. Judge any firm on delivery you can check, honest scoping and support after go-live, the same criteria in the guide to choosing an ERPNext implementer in India.
| Is the firm real? | Yes: registration and certification are checked | — |
| Are its processes mature? | From Bronze up, an audit says so | Whether it suits your industry |
| Will it scope honestly? | — | Judge from proposals, not the badge |
| What will it cost? | Nothing: each firm sets its own prices | — |
| Will it support you after go-live? | — | Ask about support terms and month three |
Skimmable summary: tier is a signal of legitimacy and process, not a price or an outcome; judge on delivery, scoping and support.
Where do buyers find and verify Frappe partners?
In Frappe's own directory, not on a vendor's website. Frappe lists partners in 40-plus countries, grouped by tier, and you can filter by country to find firms that know local practice and GST.
One caveat: every tier sits on a Frappe Cloud revenue floor, so a firm that self-hosts its clients cannot appear there at all, however good its delivery. Absence from the directory is not the same signal as a failed audit. MithTech is in that position, and explains why.
Use the directory as the source of truth for tiers: check the tier a firm advertises against its listing, then move on to the questions that decide a project (sector experience, written scope, timeline and support). If your project needs heavy tailoring, the firm's record with that kind of work matters more than the badge; see ERPNext customization services in India. For how ERPNext and the Frappe Framework fit together, see the Frappe and ERPNext platform page.
Skimmable summary: check tiers in Frappe's directory, then judge on sector experience, scope, timeline and support; a self-hosting firm cannot be listed at all.
Frequently asked questions
+Is "certified" a Frappe partner tier?
No. Certification is an entry condition every partner meets before any tier applies: a registered company, at least two full-time staff with complete certifications, and over $100 a month of client spend on Frappe Cloud. The rank itself is Entry, Emerging, Bronze, Silver or Gold.
+What are the Frappe partner tiers in order?
From the bottom: Entry, Emerging, Bronze, Silver and Gold. Each needs a higher monthly Frappe Cloud revenue target; Silver needs three certified consultants and Gold four; and Bronze, Silver and Gold need maturity levels 3, 4 and 5.
+Is a Gold partner always better than a Silver or Bronze one?
Not necessarily. Gold means more Frappe Cloud revenue and the highest audited process level, which is meaningful. It does not show that the firm suits your industry, timeline or budget, and a lower-tier firm can give a focused project more senior attention. Judge on delivery and scoping, not the badge alone.
+Do I pay Frappe or the partner for ERPNext?
Neither, for the software: ERPNext is free and open source under GPL-3.0. You pay an implementer for implementation, custom work, hosting and support, at prices each firm sets for itself. If you host on Frappe Cloud, you pay Frappe for the hosting.
+How do I confirm a firm is a genuine Frappe partner?
Check Frappe's directory at frappe.io/partners, filtered by country. If a firm's advertised tier does not match its listing, ask about the difference before going further.
+Is MithTech a Frappe partner?
No. We self-host our clients' systems, and every tier needs client spend on Frappe Cloud, so we are not listed at any tier. What should decide fit is whether a team understands your processes, scopes the work in writing, commits to a timeline and stays after go-live. Why we are not a Frappe partner explains the choice.
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Manoj · Published on 20 July 2026
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