Journey · Leads and deals
A cart leftbehind comes back
A polite nudge brings a left-behind cart back to checkout.
3 steps
A polite nudge brings a left-behind cart back to checkout.
The cart left behind gets a polite nudge by email, sent by the store itself.
Nudge · Online Store → WhatsApp → Customers
When they check out, the order reaches Sales as an ordinary sales order, billed and picked like any other.
Sales order · Online Store → Sales
The sale is traced to the campaign that brought them in, and what they abandoned is counted too.
Campaign · Sales → Revenue Attribution
A business is found, a WhatsApp chat starts, and the won deal lands in your CRM.
An approved template goes out on schedule; replies land in one inbox, and sales are counted.
Email and WhatsApp follow up politely, and stop the moment the person answers.